Order & Shipping Info

PAYMENT

Online Payments

All online orders are processed securely through Shopify. We accept most major payment methods, and your information is protected throughout checkout.

SHIPPING

Sending a Gift?

If your order is going straight to someone special, just enter their shipping address at checkout and check the box marked “This is a Gift.” We’ll keep the receipt out of the box, and your giftee will receive only the goodies.

Sales Tax

We collect sales tax for customers in Maryland. If you live elsewhere, your local tax rules may apply.

Shipping Fees & Carriers

Shipping costs are calculated in your cart based on your order total and destination. You’ll be able to choose between USPS and UPS during checkout.

SHIPPING TIMES

We’re a small team in Jessup, Maryland, and every order is packed by hand. Most orders ship within 3 business days. Our business days are Monday through Friday. The shipping department is closed on weekends and holidays, so any order placed during that downtime will begin processing the next business day.

You’ll receive an email with tracking once your order is on the way. After a package leaves our building, it’s in the care of USPS or UPS. We can see the same tracking you can, but we can’t control carrier delays.

Holiday & Sale Season Expectations

We are not Amazon. During Black Friday, Cyber Monday, and other big promotions, order volume increases significantly. We pack in the order they’re received and move as quickly as possible without sacrificing accuracy or safety. Carrier pickups happen early in the afternoon, so there’s a daily limit to what can physically leave the warehouse.

Thanks for your patience with our small team during those peak weeks.

RETURNS AND EXCHANGES

We do not accept returns or exchanges unless the product arrived damaged or there was an error in the order. If something isn’t right, contact us and we’ll take care of you.